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Control Panel User Guide


Online Control Panel Logon: The Web Site Control Panel is available online by typing in your domain name or your IP address and the port number ":2327/". For this guide, the example website we are setting up will be "yourdomain.com". So, if you wanted to log on using your domain name, you would type in http://yourdomain.com:2327/ to your Web browser. If your domain is still under registration or being transferred, you can use your IP address that was included in your Setup email, such as http://111.222.333.444:2327/. Once your browser starts loading the page, a gray dialog box will open and request that you enter in your User Name and Password. These can be found in the Account Setup email that was emailed to you with your IP address. After your User Name and Password are verified, a page will load that says WebSite Control Panel at the top, followed by a list of information and 2 rows of buttons. This is the main Control Panel page that you will be accessing to maintain your website.

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User Profile: This feature allows you to enter/update your information. Use this feature to keep your contact information up to date, including a valid, reachable email address. It is also important, whenever changing your password, that you write the new password down in a safe and secure place.

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www Setup: This feature allows you to bring up a page of server information, including Aliases, the Server Administration contact email address, and general information about your website. Here you can see whether or not SSL is available and if Server Side Includes is enabled. There are three empty fields that let you specify customizable message files for specify error page. To use the error message feature, simply FTP (upload) html documents to our servers that have the error message you would like to display. Then, type the file names into the provided fields.

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FTP Setup: You may setup additional FTP account(s) and assign unique user ids and passwords to enable user to log on to a specific directory. Example: You have created a sub-directory under your account call /sub-site, you can assign new user id and password for a user to access directly to this sub-directory via FTP. When users log onto this directory, it would be his/her root directory and he/she may not access your account main directory. This is an added feature to protect your main directory contents when assigning different task for different users. To setup an FTP account, simply click "Add"; enter in an user name, password, and the path of the sub-directory you would like to give them access to. If you would like an email sent to them about their FTP access, simply check the box and type in their email information. To change a user password, click on "Modify" and enter in the new password, then their email address if you would like registration data sent to the user. To delete the user, click on the "Delete" that is next to their user name. Enabling anonymous FTP allows visitors to access your web site to upload and/or download files without an unique id and password. Anonymous FTP can be enabled or disabled, depending on the user preference, by clicking on "Change". If it is enabled, clicking on "Contents" will bring up a page similar to the Web FTP page that will show the files available for download.

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Email Setup: The Email setup feature contains all control for setting up POP3 accounts, email forwarders, group forwarders, auto-responders, and a catch-all email address. POP3 email accounts are mailboxes used for website email. A person who would like to setup a POP3 account would retrieve their mail using a program like Eudora Mail or Microsoft Outlook. Click here for instructions in how to setup your email programs.

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POP3: To setup a POP3 account click "Add a POP email account", then enter a user id and a password of your own creation. For example, to add a POP3 account for jennifer at yourdomain.com, the user id would be "jennifer" with a password of "ki78f3". Good passwords are combinations of letters and numbers that are unusual and hard to guess. To send jennifer her email registration, check the "Mail new password to" box and enter in an email account to which jennifer has access. When finished, be sure to click "Save". Clicking "Modify" will allow a new password to be set for the account, while clicking "Delete" will delete the account entirely.

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Email Forwarders: Email forwarding can be used when a person would like to receive their  email at an existing address. For example, Bill at yourdomain.com might want to collect his email at his AOL or Hotmail address. Instead of setting up a POP3 account for Bill, an email forwarder can be created. To setup an email forwarder, use the "Add an email forwarder" feature. The name could be bill @yourdomain.com and then the email address he would like to collect his email to needs to be entered below. For example, Bill would then be able to receive his email sent to bill@yourdomain.com at his personal bill786@hotmail.com address. Clicking "Modify" will make changes such as the name or the final destination email account while clicking "Delete" will delete the account.

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Group Email Forwarders: Group email forwarders are similar to regular forwarders, except emails can be sent to more than one person. When entering in more than one recipient email address, be sure to hit Enter or Return key after every address, instead of using commas. Only one address is allowed per line. Group forwarders follow the same adding, modifying, and deleting instructions as regular email forwarders.

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Auto-Responders: Auto-responders are used if a standard text file needs to be sent when a specific address is emailed. This way, the person emailing will be assured that their email was received. To setup an email auto-responder, use "Add an email autoresponder". Click on the "Select file" link and choose the text file that you would like sent. Enter in the name of the auto-responder account and then a "reply to" account. The subject line, which could be something like "Thank you for your inquiry" also needs to be entered. The "Also Notify" field is used when you would like incoming emails forwarded to another person automatically. More information.

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Catch-All: The catch-all email address is used in case of an incorrect name at your domain. For example, any email that is sent to someone who is not listed in the POP or forwarding sections will still be received, even if the name has a typo or is out of date (as long as the domain name on the email address was specified correctly). The catch-all address is the email that was listed when the account was setup by default. You may setup your "catch-all" email address as an forwarder, group-forwarders, or autoresponder.

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Limits: The limits feature will show the maximum allowed POP accounts, FTP accounts, mail forwarders, mail group forwarders, auto-responders, and disk space as well as the current amounts.

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Password Protect Documents: You can assign unique user ids and passwords to control access to various web pages. Example: A software developer is making several programs available via the web, but only those visitors which have paid for the service should be allowed access to the download page. To control access, the page is placed in a directory that is password protected. Instead of distributing a single password, unique user ids and passwords can be assigned and removed as needed. To password protect a document, you must first add a user. Type in an user name and password and click "Add user". This will bring up a current user box that will list all of the users. To remove a user, simply highlight the name and click "Delete user". To change a user password, enter in the user name and type in a new password. Remember to write down the password in a safe and secure place. Once you have setup your "User's database" you may use your Web FTP to enter to the directory you wish to password protect, click on the "Direcotry protection" button, select the user that has access right to this folder, and click on the "protect" button.

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Web FTP: This feature allows fast uploading and easy web page design for your web site. Clicking on "Web FTP" will bring up a page with a variety of different features. To upload a file, type the name of the file into the empty field box at the bottom of your screen or push "Browse" to search for the file on your computer. Pushing the "Upload" button will FTP the file to our servers. Once the file has been uploaded, the file name, size, and date last updated will appear on the list. A new HTML page can be created by clicking "New". To modify the current HTML page, simply click the box to the left of the page you would like to change, and click "Edit". Clicking on the file name itself will bring the file up in an un-editable format, such as how a person visiting your site would view. Renaming a file is just a matter of clicking the box to the left of the file and then clicking the "Rename" button. Deleting, copying, and moving a file are done in the same manner, by clicking the box to the left of the file and then selecting the appropriate feature. The "MkDir" feature will create a new directory or folder for certain documents. At the top of the page is a drop down menu that can sort which files are viewed on the FTP page. So, if you are interested in only seeing the html pages you have on your web site, you could use the menu to select "HTML" and click "Refresh". That will bring up all of your HTML files. To get back to the full view, use the menu to select "all". The "Permissions" feature allows you to change the settings to read, write, or execute only for world users. Only experienced webmasters or persons knowledgeable in HTML should use this feature. Per-directory protection can be setup by clicking the "Protection" button at the top of the page that you would like to protect. You must also select the user (s) that should be allowed access to the protected directory or folder. To disable a user’s protection access, simply re-select the users that should have access, and click "Update". To disengage protection for the directory, click "Remove Protection". *Note: Before protecting directories you must first add allowed users in the Password Protect Documents section.

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Site Statistics: We use a program called http-analyze to track web usage statistics such as who is accessing your web site, how many "hits" you are getting, how much data is being transferred and more. Clicking on "Site Statistics" will bring up a page with which you can view your prior logs (access, error, etc.). Use the drop down menus to choose which log to view as well as the number of lines on your viewing page. You can also view the last 6 months of CPU usage and site statistics. There is an email notification feature that automatically sends an email to the contact person when data transfer exceeds a set amount. This is helpful so that you can monitor your data transfer rate and be notified before you are charged for usage exceeding your limit.

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