Table of Contents

Domain Name Registration
WebXess will handle either domain registration or transfer on your behalf. For new domain name, WebXess will handle each domain registration through its registration division, SiteReserve.com. The fee for registration is $35 for a 2 year period. This fee is covered in set up fees paid with each hosting account you order. If you need to register a domain name for use with the pointer service, the setup fee (normally $25) will be $35. You will be billed by WebXess alone, and not billed separatly unless the domain name is a top level domain other than .com, .net, or .org.

Unlimited updates via your own FTP account
You will have unlimited access via FTP 24-hours a day to set up and maintain your web site. You can literally work on HTML documents, graphics, and scripts locally and then upload files to your web site when ready. An FTP tutorial and client software is available.

Microsoft FrontPage™ extensions supported
WebXess is pleased to offer support for Microsoft FrontPage extensions. This allows you to access the easy-to-use Microsoft FrontPage program to create and maintain your web site. You may request that FrontPage extensions be installed within your web site when placing an order for domain web hosting services or contact our support department directly. WebXess does not charge a fee for this installation! Microsoft provides direct support for all FrontPage users.

Data transfer per month
In general, any outward bound traffic from a website with the exception of email is considered to be data transfer. For example, each time a web page or image is loaded, a file is downloaded from your web site (not uploaded), or and audio file is requested data transfer is generated. The data transfer threshold is 3000 MB per month on Personal plan and 6000 MB per month on Pro plan. Our experience has shown that 1000MB/month will be more than enough bandwidth for the average web site.

T3 OC3 fiber optic connection to the Internet
The T3 is our connection to the internet. The presence of a T3 affords a high speed at which data can be transferred. In addition, the T3 ensures that sufficient bandwidth will be available to each WebXess customer. WebXess maintains multiple full T1 lines as back-up. The T3 is equivalent to 28 T1's.

Unlimited mail forwarding to a default address
Once your domain name is active worldwide, you can receive all email addressed to your domain such as webmaster@yourname.com, sales@yourname.com, etc. By default, all email addressed to your domain will forward to your real email address provided by your local internet provider. For convenience, unlimited email forwarding options are available if you need specific addresses to be forwarded to different addresses on the internet. For example, email addressed to webmaster@yourname.com could forward to an account at AOL, but sales@yourname.com could forward to a Prodigy account.

POP3 Accounts
In addition to mail forwarding, users have the option to retrieve email directly from POP3 mailboxes on the mail server using a Program like Eudora. The additional POPs can be assigned unique ids and passwords to ensure privacy. A PPP internet connection is needed.  You may read more information on how to setup POP3 email within your account here.

Auto email responders
"Autoresponders" reply to incoming e-mail automatically. An autoresponder could be used to send a standard text file to persons addressing, say, info@yourname.com . WebXess uses an autoresponder to send basic information to persons addressing info@webxess.com. If you've ever received a response to an email which suggests that the recipient is away from the office, you may have received such an automated response. Read more on how to setup autoresponders in your account.

Group Email Forwarder
Group email forwarders are similar to regular forwarders, except email can be sent to more than one person. For example, you may assign a Group Email forwarder: sales@mydomain.com, with staff1@mydomain.com and staff2@mydomain.com on the list. When an email is sent to sales@mydomain.com both staff1 and staff2 will receive the same email.

Custom CGI script support via your own cgi-bin directory
Our customers have access to a personal cgi-local directory which is reserved for custom CGI scripts. CGI scripts are often used to accomplish tasks which are not supported by basic HTML such as a "hit" counter or guest book. WebXess makes a number of CGI scripts available, but this directory can be used to set up scripts that you write or locate elsewhere on the web.

Detailed web usage statistics & access to raw log files
We use a program called http-analyze to track web usage statistics such as who is accessing your web site, how many "hits" you are getting, how much data is being transferred and more. WebXess uses a multi-processor SUN server to crunch these numbers.

Account "Control Panel" accessed via WWW
All users have access to a web-based Control Panel which allows you to set mail forwarding options, enable/disable anonymous FTP access, assign additional FTP access, change your password and more. It also allows access to other features such as web-based FTP, password protect directory, and assign new FTP accounts. Users can also update account contact information at anytime without having to contact customer support.

Controllable Anonymous FTP
Enabling anonymous FTP allows visitors to access your web site to upload and/or download files without a unique id and password.

FTP Accounts
You may setup additional FTP account(s) and assign unique userids and passwords to enable user to log on to a specific directory. Example: You have created a sub-directory under your account call /sub-site, you can assign new userid and password for a user to access directly to this sub-directory. When users log onto this directory, it would be his/her root directory and he/she may not access your account main directory. This is an added feature to protect your main directory contents when assigning different task for different users.

Web FTP to your account
Under your account Control Panel, you may use our online Web FTP program to upload, download and edit your files to your account via your Web Browser.

Access Control
You can assign unique userids and passwords to control access to various web pages. Example: A software developer is making serveral programs available via the web, but only those visitors which have paid for the service should be allowed access to the download page. To control access, the page is placed in a directory which is password protected. Instead of distributing a single password, unique userids and passwords are assigned and removed as needed.

Additional Domain Pointer / Machine name
You can have additional domain names point to your existing virtual domain web site account. For example, if you have an on-line clothing store you may wish to have the domain names clothes.com, shirts.com, and jeans.com all point to your account. This is an excellent way to increase your visibility and bring more visitors to your site! (Machine name is: machinename.yourdomain.com. When using machine name, you do NOT need to register a new domain name, simply add it on your existing domain name.) Detailed information is available.

Server Side Includes (SSI)
Server Side Include (SSI) commands are executed by the server as it parses your HTML file. Server side includes can be used to include the value of various server environment variables within your HTML such as the local date and time. One might use a server side
include to add a signature file to an HTML file or company logo. Detailed information is available.

Access Counter
You can place an odometer style counter on one or more of your web pages. Although many vital statistics can be reviewed via the stats program in your Control Panel, sometimes you may want to advertise the number of "hits" to a specific web page.
For example: This page has been accessed times.

Time Display
You can display your local time on  your web pages with a simple link.
For example:  The current time in the East Coast is:

mSQL Database Server and Utilities^*
mSQL (mini SQL), is a lightweight database engine designed to provide fast access to stored data. We provide the tools to create a searchable database. In most instances, custom programming (commonly Perl) is needed to implement a fully functional web-to-database interface.

Shopping Cart system
The shopping cart program allows you to have multiple web pages featuring items for sale. The shopping cart script keeps track of what visitors have ordered allowing them to add or remove items from their virtual shopping basket. When a visitor decides to check-out, the order information including the buyer's name, address and billing instruction is emailed to the site webmaster and a receipt is sent to the shopper. Documentation is available.

Access to our SSL Secure Server
SSL (Secure Socket Layer) allows users to collect data such as credit card information in a secure environment. Information submitted via a secure form is sent to the server in an encrypted mode. Users may choose to research methods such as encrypted email (PGP), CyberCash, or other solutions for retrieving such information from their web sites. You can use our server's certificate or obtain your own secure host from them.

Access to CyberCash
CyberCash enables you to securely process credit card transactions 24 hours a day, seven days a week to a new global marketplace. CyberCash works with all the popular browsers, as well as the majority of Internet hardware, software, servers, communication protocols, and web store applications.

On-line Technical Support
WebXess offers extensive on-line technical support and documentation which will help you get started, get you out of a bind, and give you the means to create complex, interactive sites. In addition, our technical support staff is available by e-mail 24 hours a day, 7 days a week to assist you.

^*Available under Corporate or higher plans.